Data Deletion Request

1. Your Data Rights

Under data protection regulations (including GDPR, CCPA, and similar laws), you have the right to request deletion of your personal data. We respect your privacy and will process your request promptly.

2. What Data Can Be Deleted?

You can request deletion of:

• Personal contact information (name, email, phone number)
• Account information and user profiles
• Service history and interaction logs
• Communications and messages
• All other personal data we hold about you

Exception: We may retain certain data if required by law or for legitimate business purposes (such as fraud prevention or dispute resolution).

3. How to Request Data Deletion

To request deletion of your data, please contact us with the following information:

• Your full name
• Email address associated with your account or request
• A clear statement: "I request deletion of all my personal data"
• Any additional context (e.g., account username, dates of service)

Send your request to: hello@mitjavila.net

4. Verification Process

To protect your privacy and prevent unauthorized data deletion, we will verify your identity before processing your request. This may include:

• Confirming your email address
• Verifying account ownership
• Requesting additional identification if necessary

5. Timeline

We aim to process data deletion requests within 30 days of receiving and verifying your request. In some cases, deletion may take longer if:

• We need additional time to verify your identity
• Your request is complex or involves multiple systems
• We are required by law to retain certain data

You will receive a confirmation email once your data has been deleted.

6. Data We Cannot Delete

In some cases, we may not be able to delete certain data. This includes:

• Data required by law (tax records, compliance documentation)
• Data needed to resolve disputes or legal claims
• Data necessary for fraud prevention and security
• Aggregated or anonymized data (cannot identify you)
• Backup copies (deleted after retention period)

7. Right to Withdraw

You have the right to withdraw your data deletion request at any time before it is fully processed. Simply contact us with your withdrawal request.

8. Questions or Concerns?

If you have questions about your data rights or the deletion process, please reach out to us:

9. Legal Rights

If you believe we have not properly handled your data deletion request, you have the right to lodge a complaint with your local data protection authority.